Post by raderstudios on Oct 3, 2011 19:59:13 GMT
Hello all,
I'm sorry to have to write this, but my current situation sort of demands it. Here goes...
I know that I have been pretty absent recently, and I sincerely apologize for that. As most of you are aware, I am a graduate student at the University of Wyoming, studying functional morphology, adaptive radiation, and morphological ecology (all with a paleontological perspective). As a student, my responsibilities include taking classes (obviously), but I also teach classes in vertebrate anatomy and comparative physiology, and I am working on thesis research. For example, the last several weeks have seen me in my campus office from roughly 7:00 am until 11:00 pm, and no time off on weekends. I'm not trying to complain. Quite the contrary, I enjoy what I'm doing, but I do have one regret: the combination of my academic duties has taken a toll on the time that I have available to run my business, and I know that my customer service has suffered recently as a result. I want to humbly ask forgiveness from anyone who I may have offended, and hope that you will understand that I am not doing this intentionally. I simply have to focus on my education at the moment.
That being said, I have still been attempting to make progress on sculptures (especially commissions), and I do intend to try to keep the business open. Please understand that this may not be an easy task, and I am looking into ways to ease some of the burden, and improve customer service. In fact, I may be turning my shipping operations over to an outside party (I think this will go a long way to improve customer service, as I haven't had time to even get to the post office recently). I do hope that you will bear with me through this rough patch, as I sincerely enjoy the sculpture business, and I enjoy being part of the dino model community even more.
Thanks for taking the time to read this, and please don't hesitate to contact me with any questions or concerns! I'm open to any suggestions as well!
Thanks friends,
Jonathan
I'm sorry to have to write this, but my current situation sort of demands it. Here goes...
I know that I have been pretty absent recently, and I sincerely apologize for that. As most of you are aware, I am a graduate student at the University of Wyoming, studying functional morphology, adaptive radiation, and morphological ecology (all with a paleontological perspective). As a student, my responsibilities include taking classes (obviously), but I also teach classes in vertebrate anatomy and comparative physiology, and I am working on thesis research. For example, the last several weeks have seen me in my campus office from roughly 7:00 am until 11:00 pm, and no time off on weekends. I'm not trying to complain. Quite the contrary, I enjoy what I'm doing, but I do have one regret: the combination of my academic duties has taken a toll on the time that I have available to run my business, and I know that my customer service has suffered recently as a result. I want to humbly ask forgiveness from anyone who I may have offended, and hope that you will understand that I am not doing this intentionally. I simply have to focus on my education at the moment.
That being said, I have still been attempting to make progress on sculptures (especially commissions), and I do intend to try to keep the business open. Please understand that this may not be an easy task, and I am looking into ways to ease some of the burden, and improve customer service. In fact, I may be turning my shipping operations over to an outside party (I think this will go a long way to improve customer service, as I haven't had time to even get to the post office recently). I do hope that you will bear with me through this rough patch, as I sincerely enjoy the sculpture business, and I enjoy being part of the dino model community even more.
Thanks for taking the time to read this, and please don't hesitate to contact me with any questions or concerns! I'm open to any suggestions as well!
Thanks friends,
Jonathan